You Choose the Shop, Not Your Insurer
A preferred network is a suggestion, not a requirement. You have the right to have your vehicle repaired where you want. Tell your adjuster the car is going to TJ's Auto Repair and we will take it from there.
802) 559-3269
Opening Hours
Mon–Fri: 8:00 AM – 5:00 PM Sat-Sun: 10:00 AM – 2:00 PM
Our Services
Insurance Claims in Burlington, VT
Hassle-free auto insurance claims assistance on Riverside Ave. We work directly with all major insurance providers to handle the paperwork, estimates, and repair approvals for you.
The Service
Insurance Claim Assistance in Burlington, VT
The repair is the easy part. It is the paperwork, the adjuster, and the back and forth that make an accident exhausting. TJ's Auto Repair provides hands on Insurance Claims assistance in Burlington, VT, documenting your damage, working directly with your insurer, and keeping the claim moving until your vehicle is back in your hands.
One thing worth knowing up front: in Vermont, as in every state, you choose the repair shop. Your insurance company may suggest a preferred network shop, and you are free to use them, but you are not required to. If you want your vehicle repaired here, tell your insurer that and the claim proceeds with us.
We start by photographing and documenting everything, including damage that is not visible in the driveway. Insurers pay from the estimate they are given, so an estimate that misses a bent bracket behind the bumper means a supplement later or a repair that never gets done properly. Getting the documentation right at the start is what keeps a claim from dragging.
- Full damage documentation and photos
- Written estimates for your insurer
- Direct communication with adjusters
- Supplement requests for hidden damage
- Guidance on deductibles and coverage
- Repairs completed in house
About Us
A locally owned shop on Riverside Ave
TJ's Auto Repair is a full service auto shop at 365 Riverside Ave in Burlington, Vermont. We are not a franchise or an insurance network collision center. We are a local shop serving drivers throughout Chittenden County and the communities east of Lake Champlain, from Winooski, Essex, and Colchester to South Burlington, Williston, Shelburne, Milton, and Richmond.
Bodywork, brakes, tires, oil changes, suspension, exhaust, engine diagnostics, and air conditioning all happen under one roof. On a claim that matters, because collision damage is rarely just panels. If the impact knocked out the alignment or bent a control arm, we can identify it, include it in the estimate, and repair it rather than handing you a car that looks fixed but does not drive right.
What customers tell us they value most is the straight talk. We work with your insurer, but we work for you. Our job is to make sure the estimate reflects the actual damage and that your vehicle is repaired properly, not to close the file as cheaply as possible.
10+ YearsUnder The Hood
500+Happy Customers
All InsurersWe Work With Any
30 MilesService Radius
Why Choose Us
Why Choose TJ's Auto Repair for Your Claim?
Four reasons Burlington drivers bring insurance work to us after an accident.
We Document the Damage You Cannot See
An insurer pays from the estimate in front of them. If a bent bracket or cracked mount behind the bumper never makes it onto that estimate, it never gets fixed. We look past the visible dent so the claim covers the actual repair.
We Deal With the Adjuster So You Do Not Have To
Chasing a claim between work calls is miserable. We handle the estimate submissions, the supplement requests, and the follow ups directly, and we tell you where things stand instead of leaving you to wonder.
Straight Answers on Whether to Claim at All
Sometimes the repair costs barely more than your deductible, and filing costs you more in premium than it saves. We will give you the repair price first so you can make that decision with real numbers rather than guessing.
Let us handle the dirty work so you don’t have to
In an accident? Skip the paperwork headache. Bring your vehicle to Riverside Ave, and we’ll handle your insurance claim from initial estimate to final repair.
- Testimonials
What Burlington drivers are saying
Real reviews from customers across Chittenden County.